Returns & Exchanges Policy

Returns & Exchanges

At Merni Studio, we take great care in creating and packaging every piece. Please review our return and exchange policies before placing your order.

Earrings Policy

We understand that preferences can change; however, due to hygiene reasons, we are unable to accept returns or offer refunds on earrings.

Necklace Policy

If your necklace is not the right fit for your style, we are happy to offer an exchange for another piece (subject to availability) or provide store credit.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us as soon as possible at (info@mernistudio.com) with your order number and clear photos of the item received.

Our team will carefully review the issue and work to resolve it promptly.

Sale & Final Sale Items

Items purchased during site-wide promotions or marked as final sale are not eligible for returns, exchanges, or refunds.

Please review your order carefully before completing your purchase.

Additional Information

Natural tarnishing and wear over time are not considered manufacturing faults and do not qualify for returns or exchanges. Proper care and storage will help prolong the life and finish of your jewelry.